Foxpaws strives for the utmost quality and satisfaction of our customers, if you receive a damaged or defective item or if we ship the wrong item, we will be happy to exchange it for you immediately.
If you wish to return or exchange any part of your order, please ship your item(s) back to us via your preferred shipping method along with a copy of your receipt.
RETURNS: Foxpaws will gladly refund your money (minus shipping) immediately. Your money will be refunded in the form of original payment.
EXCHANGES: Foxpaws will gladly ship your exchanged shoes upon receiving the returned pair, however shipping charges will apply. Items purchased over 30 days prior are non-refundable.
Mail your item with the return form to:
6312 Haven Oaks Place
Salt Lake City, UT 84121
**We highly recommend that you send your return via UPS, Fed EX, or insured US Mail with tracking information. Items sent but not received by Foxpaws will NOT receive credit for the return.